🔐 Overview
This Privacy Policy explains how Rudraa India collects, uses, stores, and protects your personal information when you visit our website, make a booking, or interact with our services. By using our services, you agree to the practices described in this policy.
📥 Information We Collect
Personal Information
- Name, email address, phone number, and contact details
- Booking details, travel preferences, and emergency contact information
- Payment-related details required to process your booking securely
- Any information you submit through forms, email, or support messages
Automatically Collected Information
- IP address, browser type, device type, and operating system
- Pages visited, time spent on the site, and referral source
- Cookies and similar technologies used to improve website performance
🎯 How We Use Your Information
- To process bookings and provide travel services
- To communicate booking confirmations, updates, and support messages
- To improve our website, services, and customer experience
- To send important notifications about your trip or policy updates
- To respond to your inquiries and provide customer support
- To comply with legal obligations and prevent fraud or misuse
🤝 Sharing of Information
We do not sell your personal data. We may share limited information only when it is necessary for service delivery or legal compliance.
- With hotels, transport providers, guides, or other partners involved in your trip
- With payment gateways and financial institutions to process transactions
- With legal or government authorities when required by law
- With service providers who help us operate our website and business securely
🛡️ Data Security
- We use reasonable technical and organizational measures to protect your data
- Payment-related data is protected using secure third-party gateways
- Only authorized team members can access sensitive customer information
- We regularly review our systems to reduce the risk of unauthorized access
Note: No online system is 100% secure, but we work hard to protect your data and limit access to authorized use only.
🍪 Cookies & Tracking
Our website may use cookies to remember preferences, analyze traffic, and improve your browsing experience.
- Cookies help us understand how visitors use our website
- You can disable cookies from your browser settings if you prefer
- Some features of the site may not work properly if cookies are disabled
🧾 Your Rights
- You can request access to the personal data we hold about you
- You can ask us to correct inaccurate or incomplete information
- You can request deletion of your data where legally permitted
- You can withdraw consent for optional communications at any time
- You can contact us to ask questions about how your data is used
🔄 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be posted on this page with a revised date.
📞 Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@rudraaindia.com
- Phone: +91 9873544922
- Address: B - 8A, Chattarpur, New Delhi - 110074
